Office Administration Support

Our client is a leading player in the steel industry, dedicated to providing high-quality steel products to customers commercially and domestically. Their focus is on creating customers who remain loyal to the business while at the same time growing and supporting the growth of thier customer's ventures.

Workforce Extensions Geelong are currently seeking to to fill multiple roles detailed below.


Customer Service Representative's

• Create sales opportunities through enthusiastic and proactive service provision.
• Accepting, processing and managing orders.
• Meet and exceed customer expectations.
• Meet and exceed the required business KRA's.
• Follow company procedures to satisfy customer requirements.
• Use your knowledge and skill to promote and sell products.

Office All-Rounder/Support

• Approve purchase orders with accuracy and ensure compliance with company guidelines.
• Liaise with suppliers to confirm order details and chase stock when necessary.
• Verify that all invoices match the corresponding purchase orders and resolve discrepancies
• Learn and manage the process of keying customer orders into the system.
• Monitor and manage office stationery inventory, placing orders as required.
• Handle general office duties to support the team.
• Provide support to the customer service team during busy periods or when short-staffed.
• Respond to customer inquiries with professionalism and a solution-oriented approach.

What we are looking for?

• Strong attention to detail and organizational skills.
• Excellent communication skills, both written and verbal.
• Ability to multitask and adapt to changing priorities.
• A proactive attitude with a willingness to learn and take on new challenges.
• Basic computer skills and familiarity with office software (e.g., Microsoft Office Suite).
• Experience with speaking and dealing with customers
• Can work under pressure and multi-task
• A forward thinker and not afraid of thinking outside of the box.
• Punctual and Reliable.

This role is on-site and based in Geelong. Hours can be made flexible to suit individuals required for school pick-up/drop-off.

We are hoping to interview perspective candidates immediately.