Customer Service & Administration Representative

Workforce Extensions Geelong is recruiting on behalf of GT Recycling, a leader in sustainable waste management, providing innovative recycling solutions to businesses across various industries. As the company continues to grow, we are looking for a Customer Service & Administration Representative to support clients and assist with the day-to-day running of the office.

About the Role

This role is a mix of customer service and administrative support, where you will be the first point of contact for clients while also ensuring smooth office operations. Key responsibilities include:

• Customer Service & Client Support:

  • Respond to customer enquiries, providing accurate information about GT Recycling's services.
  • Process and manage customer orders, ensuring they are completed efficiently.
  • Build and maintain strong relationships with clients, assisting with their recycling needs.
  • Liaise with internal teams to coordinate services and meet customer requirements.
  • Prepare quotes, invoices, and other necessary documentation.

• Office & Administration Duties:

  • General administrative tasks including data entry, record-keeping, and filing.
  • Approve and process purchase orders with accuracy.
  • Liaise with suppliers to confirm stock availability and follow up on orders.
  • Verify and reconcile invoices with purchase orders.
  • Monitor and order office supplies as required.

What We're Looking For

• Strong customer service skills with a client-focused approach.
• Excellent communication (written and verbal) and problem-solving abilities.
• Strong organisational skills and the ability to multitask in a fast-paced environment.
• A proactive attitude with a willingness to take initiative.
• Proficiency in Microsoft Office and general computer skills.
• Experience in customer service, administration, or a similar role (preferred).
• Reliable, punctual, and able to work well within a team.

Why Join GT Recycling?

• Be part of an environmentally focused business making a real impact.
• Work in a dynamic and supportive team.
• Secure full-time role with opportunities for growth.

Workforce Extensions Geelong is conducting the recruitment process on behalf of GT Recycling, and we are looking to interview candidates immediately. If you're interested, apply now or contact us to find out more!